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First name

Last name

Phone

Which service did you receive?

Colour Analysis

Style

Waredrobe Audit

Where did you hear about me?

Service Specific

What made.you book with me ? ie location, referral etc

What were you struggling with before the session?

How would you rate your overall experience with the service? Tell me the good, bad and ugly!

What did you like the most about the service? How did you feel during and after the session?

Was there anything you found confusing or difficult during the process?

Were your expectations met, exceeded, or not met? Please explain. The more you tell me, the better I get!

What would you say to someone thinking about booking a session?

What’s changed for you since the session? Even just from walking out or if you have had time to shop

How would you rate the quality of the (e.g., consultation, results, follow-up)?

Did you feel the service was personalised to your needs? If no, please explain

Was there anything specific you felt was missing from the service?

How would you rate the communication during the process (e.g., clarity, timeliness, professionalism)?

Did you feel comfortable and supported throughout the experience?

Was I knowledgeable and approachable?

How would you rate the value of the service in relation to the price?

Would you consider the service a good investment? Why or why not?

Did the service solve the issue or meet the need you sought it for?

Short What specific changes or improvements have you noticed since using the service? If you haven’t implemented yet, please do keep me updated

Do you feel more confident after using the service?

Would you recommend this service to others? Why or why not?

What could I do to improve your experience in the future?

Is there another service or offering you’d like to see from me?

Is there anything else you would like to share about your experience?

If you could change one thing about the service, what would it be?

Upload a photo of you wearing an outfit you feel great in now—or a “before and after” if you’re happy to share!

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